• P A Y M E N T S •
All sales are final. All deposits are non-refundable. All custom orders require a 70% deposit. The remaining balance will be on a payment plan. Non-Payment of the balance past 7 days upon completion of work will be considered a breach of contract and all payments made will be forfeited and the furniture piece(s) will become property of Jennifer Vitalia Design LLC. No pieces are released from Jennifer Vitalia Design, unless appoved and paid in full.
• C A N C E L L A T I O N S / R E F U N D S •
All sales are final. Every piece is one of a kind and is given individual time and attention from the moment order is placed.
If you are unsure, simply do not place an order.
Sales can only be canceled within 24 hours, and refund will have 15% transaction fee deducted. A request to cancel after 24 hours, for any reason, including but not limited to buyer’s remorse, will result in forfeiting the deposit and the furniture piece(s) will become property of Jennifer Vitalia Design LLC.
There are no refunds on deposits, partial payments, or full payments as each piece is custom ordered.
Due to the increasing amount of buyer online scams: Any attempts in requesting a full refund with your credit card company as a charge back or via pay pal will not be honored. Fraudulent refund requests will be sent to a collection agency for dispute and will be reported to all three credit reporting agencies. These fraudulent requests will also be subject to legal action including pursuit of legal fees accrued. If a charge back is filed after a piece is delivered, your account will also be handed over to a repossession company for further action, and any amounts charged from this company will be billed accordingly and sent to collections.